Help

Back
How to Join
Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to order
Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Payment

Following payment methods are available with in WHY STYLE


[Eximbay]


[Paypal]



Shipping
  • Shipping Method : EMS
  • ------------------------------------------------------------------


    SHIPPING


    - Shipping method: EMS


    - Shipping Area: Worldwide


    - Delivery time: 7-10 business days from payment (Same day shipping is not available)


    - Shipping fee is 28 USD



    Please take into consideration that some products may take additional time for delivery and processing.


    Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.


Returns & Exchanges

RETURNS & EXCHANGES

- All requests for returns and exchanges must be made within 7 days of receiving the item (even for defective items).
- Customers should bear any shipping fees for replacements / returns due to 'change of minds'.
- Any request for a replacement to another item shall be deemed as change of mind.
- Important: Product availability must be checked first for exchanges. When posting a refund request for defective or wrongly shipped items, please include detailed pictures of the item(s) along with the order number, product codes. 
*** E-mail : whystyleofficial@naver.com  (Check Traces of use and alterations.)
If any items are missing from your package, contact our customer service the day you receive your package.

The following are not eligible for returns/exchanges:
All goods returned without previous notice will not be accepted.
Our is not responsible for problems caused by carelessness of buyers. 

Refunds

RETURNS & EXCHANGES

- All requests for returns and exchanges must be made within 7 days of receiving the item (even for defective items).
- Customers should bear any shipping fees for replacements / returns due to 'change of minds'.
- Any request for a replacement to another item shall be deemed as change of mind.
- Important: Product availability must be checked first for exchanges. When posting a refund request for defective or wrongly shipped items, please include detailed pictures of the item(s) along with the order number, product codes. 
*** E-mail : whystyleofficial@naver.com  (Check Traces of use and alterations.)
If any items are missing from your package, contact our customer service the day you receive your package.

The following are not eligible for returns/exchanges:
All goods returned without previous notice will not be accepted.
Our is not responsible for problems caused by carelessness of buyers. 

Other
Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.